Terms and Conditions


E-Commerce & Privacy

  1. The Website www.toolshop.co.za sells tools and equipment online. The use of any product bought from this Website is at the purchaser"s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

  2. The private information required for executing the orders placed through the e-commerce facility, namely the User"s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

  3. The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User"s electronic device (Personal Computer or other electronic device used to browse the Website),

  4. which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Delivery policy

Subject to stock availability with suppliers and receipt of payment, requests will be processed within 14 days and handed over to a courier company for delivery. Unless otherwise specified, For very remote areas not serviced by standard couriers The Provider will deliver via Post Office(depending on size of parcel), or to the nearest town to the User that is accessible by a courier company within their normal routes. In these circumstances the Provider will be in contact with the User to arrange an alternative address.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User"s chosen delivery address in the same good order.

Payment Options

Payment may be made via Visa, MasterCard or Diners credit cards or by bank transfer into the the THE TOOLSHOP bank account, the details of which will be provided after checkout.

Credit card acquiring and security

Credit card transactions will be acquired for the Provider via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to to view their security certificate and security policy.

 

Export restriction

The offering on this website is available to South African clients and delivery addresses only, unless special arrangement is made before placing an order.

For all export orders: freight , customs duties,import taxes and all clearing costs to be paid in full by the person or company purchasing from THE TOOLSHOP